ELECTRIC OPERATIONS COMPLEX

 

 Location                                             

1289 Harbor Road
Green Cove Springs,     FL  32043
(904) 297-7094 

Hours of Operation:  7 A.M. to 5:30 P.M. Mon-Thu

Services Provided at our Facility

 

1.  When the process at Developmental Services has been completed and they send us a Work Order to proceed, we will dispatch a team to connect a service.
2.  If a customer has a concern about their voltage, meter or electric service we will investigate to ensure that all is correct.
3.  If a customer is interested in having a surge protector installed, we will do so after being contacted by city Hall informing us that all fees have been paid.
4.  The Electric Department maintains our power lines and keeps them free of limbs and vines.
5.  Our number one service is to our customers and ensuring that they are provided with uninterrupted electric service and in the case of an outage, the quick and efficient restoration of that power. 

Outage Management Process

 

1.  If you are experiencing a power outage during our normal working hours of 7:00 AM to 5:30 PM, Monday through Thursday, call the Electric Department at 904-297-7094 to report the problem, the location, your names and telephone number.  In the case of a high volume of calls, you may also call Public Works, City Hall or the Police Department.  We will get the information to ensure that your area is restored of power.  Remember to be patient of us for there may be many calls to report an outage if it affects a large area.  We well contact you to ensure everyone's power has been restored.
2.  After houses, please call the Police Department at 904-297-7300 to report a problem.

How to Contact Us To Report Electric Trouble

Call (904) 297-7500, option 2
After hours, contact the police department 297-7300