General Information
Phone Numbers
(904) 297-7500 x3303
Fax: (904) 284-4849
Emergencies: Dial 911

Information Systems

Angel L. Alicea, BSIT, ITILv3

Welcome to the Department of Information Systems!

The information systems department is responsible for maintaining the hardware, software, data storage, and networks that comprise the city's IT infrastructure.

IT Service Desk Telephone No. - (904) 297-7036

IT Security is everyone's responsibility.  


  • Don't click links in emails from unknown sources
  • Don't open attachments in emails from unknown sources or from unexpected emails
  • Stay away from free downloads or free software
  • Limit the information you post on social media
  • Back up your data regularly
  • Keep you system updated with the latest patches
  • Keep antivirus software updated.