January 6, 2021 – City has received calls from local businesses saying that a person has called them identifying themselves as the City and demanding payment for their utility usage. The person on the phone gave these businesses the phone number 877-256-6782 to call and make a payment.
The City wants to let their customers know that this call is a scam. The City does not take utility payments over the phone directly. Customers can pay their utility bills through Point & Pay Payment Service online or over the phone by calling 1-855-474-4075.
If you receive this call please hang up and notify the City at 904-297-7500, ext. 3300.